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TopWinter Newsletter

In This Issue
Company News
Feature Project
Seasonal Tips

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Before -Upland Addition

Customer ser-vice; noun - a series of activities designed to enhance the level of customer satisfaction.

Take advantage of our Award Winning Customer Service for all of your Home maintenance needs...

We give the same care and attention to all projects large or small.

Gutter Cleaning

Roof & Gutter repairs

and replacements

Pipes burst

Window & Door repairs and replacements

Before -Upland Addition

Siding & Trim repairs and replacements

Before -Upland Addition

General Home Maintenance & repairs

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An Evening of Excellence!

Eric & Stacy with Customer service Award
Eric & Stacy Thorson accept the highly coveted Customer Service Award

It was an amazing evening at the National Association of the Remodeling Industry's Contractor of the Year Awards. The Gala is dubbed the "Evening of Excellence" and for us that name proved to be more and more fitting as the night progressed.

We entered a total of four projects in various categories and were in the running for the highly coveted Customer Service Award as well. We were elated to hear our name announced for each and every category we entered. Not only were we awarded something in each category, we received Gold, the highest honors, for all projects.

Particularly notable however was the Customer Service Award. For this award our customers are asked to rate us on several points including quality, craftsmanship, timeliness, professionalism, communication skills, value for the money & managing of the their budget. We take great care to ensure that our clients receive the best service and attention during what could be a very frustrating process. Renovations have the potential to cause much stress and disturbance in a client's life and we are thankful to our clients for recognizing that we take every measure possible to ensure that the process is as pleasurable for them as possible.

The evening was truly an amazing way to end a very positive year here at Thorson Restoration & Construction!

See more Photos of the evening here

Feature Projects

A Look at some of our Award Winning Projects of 2011

Norwell Kitchen Remodel
NARI's 2011 Contractor of the Year
Gold Award ~ Best Kitchen Remodel

Kitchen Remodel toeards dining area The Client had this to say about their experience:

"We can't thank you enough for the fantastic job you did on our home. Everybody was so professional and always treated our house with care. We knew we were in good hands and trusted everything you did. You really stand out in the remodeling business and we will recommend you highly to others."

~ The Maguire Family
See more photos of this project

See the before & after photos

Duxbury Addition

NARI's 2011 Contractor of the Year
Gold Award ~ Best Addition

upland addition - screen porch

The Client had this to say about their experience:

"Our new family room and screened porch are now the central part of our house. We are thrilled with how the Thorson team turned our vision into these peaceful and relaxing rooms"

~Brian & Diana Walsh

See more of this project

See before & after photos

Bridgewater Kitchen Remodel

NARI's 2011 Contractor of the Year

Gold Award ~ Best Historical Renovation

Award winning historical renovation

"From the initial planning to the final touches, it was a great pleasure for us to work with the Thorson Team. Every aspect of their performance was exemplary... They offer an outstanding renovation and construction experience and product. It is our pleasure to recommend Thorson Restoration & Construction without reservation."

~Fred & Lisa Kern

See more photos of this project

See the before & after photos

Wellesley Basement Remodel

NARI's 2011 Contractor of the Year

Gold Award ~ Best Interior Remodel

Award winning home theater

A spectacular project that took an underutilized unfinished basement and transformed it into an enjoyable space for the whole family. The remodel included a custom home theater, Bar area, home gym, children's play room and bathroom.

See more of this project

See before & after photos

Seasonal Tips

Free Resources that can save you money this winter

Gutter Cleaning is in order! Did you know that there are a number of free resources available to Massachusetts homeowners that can save you lots of money in energy costs and upgrades?

One such resource is Mass Save which provides valuable, incentives, services and information. Their Free home energy audit for instance can help you to take a "whole house" approach to saving money on energy costs this winter. The audit includes perks like free CFL bulb replacement for your entire home, and an advanced blower door test, all at no charge to you. The blower door test is designed to check how well your home is sealed and if you have any air leakage that would allow your valuable heated air to escape. This test can normally run upwards of $500 not to mention the cost to correct the issues. This is performed at no charge through Mass Save and in some cases the tester can seal some minor problem areas right on the spot, also at no charge.

If you live in an older home, your home feels drafty, you want to make the switch to CFL light bulbs in expectation of normal incandescents becoming obsolete, or you just want a little more money in your wallet this winter then start here at the Mass Save Website to learn about the many free resources available to you.