"Membership & Communications Manager"

- Now Accepting Applications - 
((For application info, please scroll down))
On to her next adventure: The James River Basin Partnership is saying "farewell" to our beloved Membership & Marketing Manager, Christa Gammon, in the coming month. She has been the voice of JRBP since her start in 2015, and has helped JRBP re-shape our Membership program to offer more to our cherished member community! If you see Christa around town promoting "The Last Straw" movement, we hope you can take a moment to say "thanks & see you around," or consider leaving her a little note on Facebook!
- How to Apply -
The James River Basin Partnership is excited for this moment of strategic growth and focus within our non-profit's staff. Please review the "Membership & Communications Manager" position description on Indeed.com, similar job search website, or below.

Interested individuals should submit a resume, cover letter, and writing sample by 5:00pm on July 23, 2018. Due to the priority in filling this position, e-mail submissions are preferred; however, all resumes received in a timely manner will be considered. The City of Ozark is assisting James River Basin Partnership in filling this position. Please submit documents to Mike Hunter, HR Director City of Ozark, mhunter@ozarkmissouri.org -or -PO Box 295 Ozark, MO 65897. For questions please call 417-581-2407
Job Summary: Full-time Position
Under the direct and general supervision of the Executive Director in a dynamic, grassroots 501.c.3 (non-profit) focused on protecting and preserving water quality in the Ozarks. Provides a broad range of staff and support services, direct overseeing and execution of the membership program, and creation and coordination of non-profit communications. 

Knowledge, Skills & Abilities Required:
  • Positive attitude and ethics which complement JRBP’s mission. An interest in water quality, conservation, biology, land & water management, environmental impact, etc. is a decided plus.
  • Must be detail oriented and possess a high level of professionalism.
  • Requires superior written and oral communication.
  • Must be organized with excellent time management skills.
  • The ability to handle ambiguity; cope effectively with sometimes rapid change and shifting priorities in response to needs.
  • An ability to multi-task and work well independently. Can orchestrate multiple activities simultaneously to accomplish a goal.
  • A composed, progressive self-starter; a proven team player and energetic learner.
  • Ability to work irregular hours from time to time including some weekends, and travel on behalf of JRBP on a very limited basis.
  • Manage the administrative functions of the office, and conduct standard business operations. The position requires diverse administrative and project management functions including initiative, resourcefulness, sound judgment and discretion.
  • Strong computer software skills in: Microsoft Word, Outlook, Excel, PowerPoint, QuickBooks Online, Adobe PDF, etc.
  • Experience with digital newsletter production is preferred: Robly, or similar program.
  • Knowledge of customer relationship management software (CRM): Blackbaud’s eTapestry, or similar software.
  • Competency of website management through Squarespace.
  • Facebook administrator capabilities and implementation of current social media best practices.
  • Strategic design-minded and skilled use with online design resources: Canva, or similar resources.
  • Must document the legal ability to work in the United States. The Partnership is an Equal Opportunity Employer.

Job Responsibilities: 
5% Event Support – Ability to lift 40 lbs or more while supporting outdoor and indoor events. Remain calm under pressure to make strategic decisions working with event partners, staff, and contractors on-site and in event preparations.
  • Support at river and shoreline clean-ups including River Rescue, Earth Day, and various urban stream clean-up.
  • Help with critical fundraising events such as Sunset Soirée, etc.

20% Membership – Commitment to enhancing and maintaining JRBP’s VIP community of water quality patrons, advocates, and fans through education, action, and recreation.
Manage and grow Business and Individual & Family membership program to hit fundraising goals for sustainable income.
  • All member communications including welcome letters, renewal letters, digital invites, exclusive member content, etc.
  • Plan and execute Annual Member Float and distribution of all member benefits including decals, maps, promotions, etc.
  • Upkeep of membership webpages including “Spotlight – Business Member” within Squarespace.
  • Coordinate and track new member joins in CRM software, Blackbaud’s eTapestry, while maintaining the integrity and health of contacts list.

30% Office Management: Retrieving, handling, processing, and distributing incoming USPS mail. Responsible for maintaining office files (paper and digital) alongside staff members; filing, copying, archiving as needed.
  • Assist Executive Director with grant reporting responsibilities including completing invoicing summary reports
  • Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; and verifying receipt of supplies.
  • Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
  • Responsible for tracking and ensuring annual organizational renewals such as insurance, liquor licenese for events as needed, Dunns Number, Sams Number, Secretary of State documentations, e-verify.
  • Handling payroll and Simple Plan communications.
  • Facilitates the mailing of thank you notes in a timely manner to annual donors and others as needed.
  • Completing digital payments for Purchase Power, Pitnety Bowes, Visa.
  • Board of Director’s meeting preparations including scheduling meetings, sending meeting reminders, Consent Agenda reporting of position’s accomplishments, meeting follow-ups, meeting attendance, and meeting coordination support.
  • “Growth Action Committee” Board of Director’s staff representative, which includes correspondences, updates, and occasional meeting attendance.
  • Compile post-event reports to send to Missouri Stream Teams with volunteer counts, trash stats, interview information, etc.
  • Performs related and other duties as assigned.

45% Communications – Must be able to interact & communicate well with individuals at all levels of the organization and the public. Excellent written and oral communications skills are a must. Drafts, prepares and proofreads all correspondences.
  • Strategically plan and execute JRBP content calendar including social media posts, e-newsletter sends, articles, website updates, etc.
  • Completing grant and contract milestones/objectives through creating and sharing educational content and project updates.
  • Updating and managing JRBP website on Squarespace, and overall digital presence through Google Apps, while using analytics to prepare reports and plan future campaigns.
  • Eye and execution for strategic design and photography to compliment non-profit communications.
  • Scheduling and attending public tabling events, presentations, education outreach, etc. as needed.
  • Spearheading digital fundraisers such as Give Ozarks Day, Giving Tuesday, etc.

Salary range $28,000- $34,000 with flexibility based on experience. Benefits include medical, paid vacation, sick leave, and retirement plan.

Job position starts week of August 6 - 10, 2018.

James River Basin Partnership is like a watershed - fluid, dynamic, always seeking balance and regeneration. We are an Equal Opportunity Employer.
www.JamesRiverBasin.com  | 417.836.8878
Mailing Address: 901 S. National, PCOB, Springfield, MO 65897
Physical Address: 117 Park Central Square, Springfield, MO 65806