Twelve Days of Christmas and Collections!

Vol. 5 issue 4                                                              day 12
We decided to have a little fun this holiday season.  Instead of a traditional newsletter, over the next twelve days we are going to send you short interesting information about the collections industry and how it pertains to us here at UCS.   We are also including fun facts about the holiday season.
I hope you not only learn something about UCS and the collection industry, but have a little fun too. 

For our final day we are providing a recap of all of the information provided on the other days.

May your holidays be bright with promise, filled with hope, and blessed with peace and joy.   

Best regards,  

Did you know?  


Even though December has fewer collection days than other months it is typically a good month for collections because of year-end bonuses.

Tax season (February and March) is by far the best time for collections. Want your accounts paid with tax refund money? Increase your odds by getting placements in early: you want to up front when the line forms.

Data Security is very important to us. That’s why we hire an outside IT firm that updates and monitors our systems 24/7 and does frequent network vulnerability testing.

Monthly Status Reports, Collection Summary Reports, Closed Reports, and Acknowledgements can all be accessed and reviewed 24.7 on the UCS website. Need a refresher on Client Access? Email us at

All of our employees go through a rigorous training and all UCS collectors are ACA certified Professional Collection Specialists.

There is a Collector’s Pledge:

I believe every person has worth as an individual.

I believe every person should be treated with dignity and respect.

I will make it my responsibility to help consumers find ways to pay their just debts.

I will be professional and ethical.

I will commit to honoring this pledge.

UCS utilizes a service that emails each of our collectors a daily compliance question. Upon answering, correct answers are supplied along with an overview of the law the question was referring to. Results are tallied and sent to our compliance officer for quality control and educational purposes.

Community is very important to us. We don’t just talk about it in our Mission Statement, we’ve actually developed an EVP (employee volunteer program) where we pay our employees to volunteer.

Our medical collections rates are higher than industry averages.

We have a program called Second-Collect that collects older delinquent accounts other agencies have deemed uncollectable. Think of as a re-gifting opportunity!

You can follow us on social media. Look for us on LinkedIn or Facebook (click on links below). Be sure to check out our blog!


The U.S. playing card company “Bicycle” teamed up with the U.S. government during WWII and came up with a card that when moistened with water would reveal a map with a precise escape route. These cards were given to all U.S POWs in Germany for Christmas.

The popular Christmas song, “Jingle Bells” was actually written for the Thanksgiving holiday and was originally called, “One Horse Open Sleigh.”

Christmas is often abbreviated as X-mas because ‘X’ is the Greek letter ’chi’ which is short for the word Christ in Greek.

Thanks to a 40 year old marketing campaign Kentucky Fried Chicken is the traditional Christmas dinner in Japan. Even though Christmas is not a national holiday, having KFC for dinner on Christmas is so popular in Japan, to avoid a two hour wait orders can be placed up to two months in advance.

Mummering is a long held Christmas time tradition of Newfoundland where people (mummers) dress in disguises and go from house to house. Friends and neighbors try to guess who they are. To continue the tradition, there is even a mummer parade.

Santa Claus, Indiana (population ~2500) receives thousands of letters addressed to Santa from children all over the world. Since 1941 “Santa’s elves” have been volunteering to make sure each child receives a reply from Santa. Also, each year, for use in December, the post office creates a special Christmas hand-cancellation pictorial post mark which adds to its popularity.

The 1st electrically illuminated Christmas tree was created by Edward H Johnson (associate of Thomas Edison) in 1882. While Vice President of the Edison Electric Light Company (think: present day Con Edison) he had a hand-wired string of 80 walnut-sized red, white, and blue Christmas tree lights made specifically for him which he used (instead of candles) to adorn his tree.

As a token of gratitude for British support to Norway during WWII, each year, since 1947, the people of Oslo, Norway deliver, to the people of England, a 50-60 ft. Christmas tree. It is displayed prominently in Trafalgar Square.

Paul McCartney earns about $400,000 each year for his Christmas song “Wonderful Christmastime” even though it’s widely regarded as the worst song he ever recorded.

The Christmas song”Twelve Days of Christmas” doesn’t end, but actually starts on Christmas day. If you added up all of the gifts, there would be 364 of them and their cost would be over $107,000.

Christmas wasn’t declared an official holiday in the United States until 1870.

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