Question of the Week * May 13, 2016
Dear --FNAME--,

If you live on the Treasure Coast, please join us for our live seminar  TOMORROW!  We hope you can join us.  All the details are below.

We're having two webinars this month.  Read all about them and sign up farther down in this email.

Just a reminder:  we issue special information that comes out between the Question of the Week email via our blog.  You can check it out HERE.

Please consider sharing this email via social media and/or by forwarding in email.  Thanks.

May Seminar
TOMORROW - Saturday: May 14, 2016
10:00 a.m.-12 Noon

The title for our seminar this month is "No Soup For You."  The cost is still $8 per person.  We're going to talk about: dangerous pages on your computer; crazy emails; hashtags; VPNs; social media; smart phones; and more!  This should be an enlightening session and we hope to see you there.  Please bring a friend!  

When:   TOMORROW - Saturday, May 14th * 10:00 a.m.-12 Noon
Where:  Trinity United Methodist Church
              2221 NE Savannah Rd
               Jensen Beach, FL  34957 *  Get directions by clicking HERE.

Question of the Week

Question:  "I saw on the news this week that everyone's email was hacked and everyone's password was stolen.  Is that true?  And, if so, what should I do?"

Answer:  Here's a quote from Reuters:  The discovery of 272.3 million stolen accounts included a majority of users of, Russia's most popular email service, and smaller fractions of Google, Yahoo and Microsoft email users, said Alex Holden, founder and chief information security officer of Hold Security. (Source:

The Reuters story above is what all the news outlets were announcing earlier this week.  

The first thing to notice is that the majority of the hacked emails were accounts in Russia's most popular email service.  There were, however, some Microsoft (Hotmail, Live,, Google (Gmail) and Yahoo accounts compromised.

If you have an email account with Microsoft, Google or Yahoo you should change your password.  Also, you should update the alternate way you have listed to recover your email account should you ever be locked out.  One of the problems we run into constantly is that people have old email addresses, they can no longer access, listed as their alternate email address.  Or, they have old cell phone numbers listed.  It's extremely important that the alternate information is up-to-date.

If you have security questions in your account, make sure you know the questions and the answers you gave.  If you're not sure, change the questions and/or answers while you still have access to your account.  Don't wait until your email account gets hacked!

Regardless of what email service you use, you should be changing your email password from time to time.  Regarding your password, please make sure you are following the FBI method of creating passwords - the method we also teach.  You can review that method by visiting our blog posting here:

The best way to stay ahead of a hacker is to: a) have good, strong passwords; b) don't use the same password for everything; c) don't store your passwords on your computer in a text document; and d) change your passwords every 6 months or even more frequently.

May Webinars

We're having two webinars in May.  We'll be continuing on series "Getting Down To Basics."  We hope you can join us but remember to sign up even if you can't make the live webinar.  We'll send you all the follow-up information.

Thursday, May 26, 2016 * 1:00-1:30 p.m.
Getting Down To Basics: Adding And Removing Programs

Although home computers have been around for over 30 years, we keep discovering that many people don't know how to perform basic tasks that make using a computing device so much easier. In this free, 30-minute webinar, we're going to look at the proper way to install and remove programs from your computer. Whether you are a total novice or you've been adding/removing programs for years, we promise you, you are going to learn some new things during this webinar. Please join us and invite a friend!  Enroll today by clicking HERE.

Friday, May 27, 2016 * 10:00-10:30 a.m.
Making Windows 10 Work For You

The first "modern" Windows operating system arrived on the scene in 1995 but Windows 10 is not quite a year old. Few of us are fond of change and there have definitely been changes with Windows 10. In this free, 30-minute webinar, we're going to look at some basic, easy ways you can use Windows 10 like a pro. If you give us 30 minutes, we'll share information which will save you tons of time and frustration while using Windows 10. Please join us and invite a co-worker, neighbor, relative or friend!  Sign up now by clicking HERE.