We Speak English, Not Geek

Dear --FNAME--,

Happy President's Day!
In honor of George Washington and Abraham Lincoln, Keystone Computer Concepts is closed today - Monday, February 16, 2015!  Our normal hours will resume tomorrow!

We're having two free webinars in February.  Please see below for all the info.

Our next seminar is THIS SATURDAY, February 21, 2015.  Find out all about it by reading below!

Have a great rest of the week.


John Grubb
Keystone Computer Concepts, Inc
1-877-651-3939 (Toll-free from anywhere in North America)
1-866-290-8787 (Remote Technical Support Hotline)
772-408-4425 (Local on the Treasure Coast of Florida)

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Question Of The Week * February 16, 2015

Live Seminar

If you live on the Treasure Coast (Jensen Beach, Stuart, Port Saint Lucie, etc.), you're invited to our live seminar, THIS Saturday, February 21, 2015. For part of the seminar, we'll be covering smart phone basics. Additionally, we'll cover some of the latest news in the computer world.
Our seminars are still only $8 per person and we'll have lots of "goodies" to go along with your coffee or juice. Also, we'll have some prizes to give away for those who stay until the end. Our seminar this month is entitled "It's A Sticky Situation." 

Remember, there's no need to sign up in advance... just join us and we'll take care of the rest. Here's all the info you should need:

When: Saturday,
Feb. 21, 2015
10:00 a.m.- 12 Noon  
What:  It's A Sticky Situation
Cost: $8 per person  
Where: Trinity United Methodist Church  
2221 NE Savannah Rd., Jensen Beach, FL  34957
(Click HERE for directions.)


Free Webinars

We've announced our webinars for February and the first one is THIS WEEK.  Please visit our blog to read about them and sign up.  Just click HERE.

Question Of The Week

Question: "Why do my home pages load so slowly when I open my browser?'"

Answer:  There are a number of reasons why home pages may load slowly when you open your computer's browser (Internet Explorer, Google Chrome, Safari, Firefox or Opera) but I'm going to give the answer that was specific to the customer who asked this week's question.  (Because I've seen other customers do the same thing.)

This picture shows what our customer was doing.  They were having two different tabs open as home pages.  There's nothing inherently wrong with this.  However, IF you have two or more graphically-intense pages as home page tabs, everything will take longer to load.  (What makes a page graphically-intense?  Any page which displays a lot of graphic content - e.g., multiple videos, multiple ads, long lists of emails, so much content that you would have to scroll a long time to reach the bottom of the page, etc.)  In this case, each of these pages - webmail and the Comcast home page - would take a significant amount of time to load individually.  Combining them as home pages really adds to the loading time.  

I resolved the issue for this customer by making the Comcast page the single home page and creating a bookmark on the bookmark bar for the webmail.

There are other reasons browsers open slowly and we'll explore some of those in the future.  In the meantime, make sure if you're using multiple tabs as your home pages, that you aren't using multiple graphically-intense pages.

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