Speaker's Digest 

April 2018


In this issue:

  • Repeat Business: Just Ask for It
  • Avoiding Phoniness: A Lesson from a Classic
  • Whoa, Tough Questions!


Somebody flipped the switch up here in the Midwest, meaning that we can finally start to enjoy the spring weather. Hopefully this means time to be outside, go to ball games that aren’t played in the snow, and watch your garden grow.


Our Digest this month brings a few topics that seem to always come up at our workshops: following up with clients, handling difficult questions, and sounding conversational when you present. We share our thoughts on all three, with a little help in one article from the book “Catcher in the Rye.”


Also, as we move into May, we’ll be looking out for great graduation and commencement speeches. Please let us know if you see one that we should highlight in an upcoming article. Have a great month!



Repeat Business: Just Ask for It

What’s the most important thing to do after wrapping up a successful project or campaign with a client? Let them know, as directly as possible, that you’d like to continue your work for them. Here a few thoughts on how to plan your approach.


Avoiding Phoniness: A Lesson from a Classic

A character from a literary classic helps clarify why so many speakers struggle to engage their audiences—because they insist on using aloof-sounding voices that seem inauthentic and overly presentational. Take it from the pages of J.D. Salinger: just be yourself.


Whoa, Tough Questions!

Responding to audience questions is a great way to expand on topics you addressed in your presentation. But you may occasionally get a question that you’re unable to answer. How can you handle those situations without compromising your credibility?


Sign up now for our two-day workshop! 


 SELL It, Don't TELL It:

Taking Business Presentations to the Next Level 

Location: Northbrook, IL


- Gain greater confidence and conviction when speaking to large or small groups -


- Learn to deliver organized, focused presentations without distracting language -


- Hone your own natural style of communication for any situation -


- Begin to see presentations as we do: as opportunities, not challenges -



You can find all of our 2018 dates below.


For more information, call us today! 

(847) 504-0108

EMS Communications
555 Skokie Blvd., Suite 260 | Northbrook, IL 60062
(847) 504-0108 |